Shipping Policy | Innovation Hourly
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Shipping Policy

Last updated: 2026  ·  EASY PEASY GROUP LIMITED  ·  innovationhourly.com

🚚 Shipping is always free on innovationhourly.com. Delivery in 24-48 working hours across Europe.

1. Delivery times

Within 24-48 working hours after telephone confirmation. Islands and remote areas may take up to 3-5 working days. EU consumer deliveries guaranteed within 30 days from contract conclusion (Art. 18, Directive 2011/83/EU).

2. Shipping costs

Shipping is completely free on all orders, with no minimum order value.

3. Partner couriers

  • BRT (Bartolini)
  • GLS
  • DHL
  • DPD
  • Royal Mail (UK)
  • InPost

4. Order tracking

Once shipped you receive an SMS or email with a tracking number to follow the shipment in real time.

5. Cash on delivery

Payment is made in cash to the courier upon delivery. No advance payment or credit card required.

6. Package not arrived

If your package doesn't arrive within 5 working days of confirmation, contact us at info@innovationhourly.com with your order number.

7. Damaged package

Check the package at delivery. If damaged: refuse delivery (pay nothing) or accept with written reservation. Report damage within 24 hours with photos to info@innovationhourly.com.

8. Countries served

Italy, Spain, France, Germany, Portugal, Greece, Bulgaria, Romania, Czech Republic, Poland, Estonia, Latvia, Lithuania, Croatia, Hungary, Slovenia, Slovakia, United Kingdom.

9. Contact

info@innovationhourly.com